1. Introduction
Pink Casino (accessible at https://pink-casino-nz.com/) operates this website for players based in New Zealand and elsewhere. When you visit our site, small data files called cookies are placed on your device. This Cookie Policy explains what those files are, why we use them, and what options you have when it comes to controlling them.
This policy is part of our broader commitment to transparency under the New Zealand Privacy Act 2020. It applies to all pages of the pink-casino-nz.com website, including the registration area, the games lobby, the cashier, and any promotional pages.
If you have questions that this document does not answer, you are welcome to contact us directly at support@pink-casino-nz.com or by calling +64 9 889 4726. Our registered address is Level 8, 139 Quay Street, Auckland 1010, New Zealand.
2. What Cookies Are
A cookie is a small text file that a website places on your computer, phone, or tablet when you visit. The file is stored by your browser and contains a unique identifier along with certain data that the site uses to recognise you on future visits.
Cookies are not programmes. They cannot run code, carry viruses, or access other files on your device. They are passive data files, readable only by the domain that issued them.
There are two broad categories to understand before reading further. Session cookies exist only for the duration of your visit and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period after your session ends, so that the website can remember your preferences or recognise you when you return.
3. Why Pink Casino Uses Cookies
Pink Casino uses cookies for four main reasons.
To keep the site working properly. Some cookies are essential to the operation of pink-casino-nz.com. Without them, core functions such as logging into your account, navigating the games lobby, or completing a deposit would not work. These cookies do not collect marketing data and cannot be switched off without breaking the site.
To remember your preferences. When you set your preferred language, select a currency, or adjust display settings, a cookie stores that choice so you do not need to repeat it every time you visit.
To understand how the site is used. Analytics cookies help us identify which pages are visited most, where players tend to leave a session, and whether any part of the site is performing below expectations. This data is aggregated and does not identify individual players. It lets us improve the experience for everyone.
To support marketing and affiliate tracking. If you arrived at Pink Casino via a partner website, a cookie may record that referral. This is standard practice across the online gaming industry and is used to manage affiliate relationships and measure the effectiveness of promotional activity.
4. Categories of Cookies Used on pink-casino-nz.com
4.1 Strictly Necessary Cookies
These cookies are required for the website to function. They manage your login session, maintain security during financial transactions, and ensure the page renders correctly for your device.
Examples include session authentication tokens, CSRF protection tokens, load balancer cookies, and cookies that enforce age verification state. Because these cookies are fundamental to how the site operates, they are active at all times and cannot be disabled through our cookie preference centre.
Legal basis under the Privacy Act 2020: legitimate interest in maintaining a functional and secure service.
4.2 Functional Cookies
Functional cookies store choices you make voluntarily, such as your preferred language or your decision to dismiss a notification banner. They do not track your activity across other websites.
These cookies are set only after you interact with a preference feature. They remain on your device for a period ranging from the end of your session up to twelve months, depending on the specific function they serve.
Legal basis under the Privacy Act 2020: consent or legitimate interest, depending on the specific cookie.
4.3 Performance and Analytics Cookies
We use analytics tools to measure traffic, page popularity, and user behaviour on pink-casino-nz.com. The data collected through these cookies is used in aggregate form. We cannot use analytics data to identify a specific person.
These tools may track information such as:
- Pages visited and time spent on each page
- The device type and browser version used
- The approximate geographic region of a visit (country or city level)
- Errors encountered during a session
Performance cookies are set only where you have provided consent or where our legitimate interest in improving the site applies. You can opt out of analytics tracking through our cookie preference centre, available via the cookie banner displayed on your first visit.
4.4 Targeting and Marketing Cookies
Marketing cookies record information about how you reached pink-casino-nz.com and which promotions or pages you engaged with. This helps Pink Casino understand the return on investment from its marketing activity and ensures that players who arrived via a specific channel receive any offer associated with that channel.
These cookies may also be used to display relevant advertising to you on other websites. Pink Casino does not sell your personal data to third parties, but some marketing cookie data may be processed by advertising platforms under their own privacy policies. A full list of the third-party marketing tools currently active on the site is maintained in Section 6 of this policy.
Marketing cookies require your explicit consent and can be withdrawn at any time via the preference centre.
5. Cookies and Gambling Compliance
Pink Casino holds licence number 39198 issued by the UK Gambling Commission. Licensing obligations under this framework require us to maintain accurate records of player activity, verify player age and identity, detect unusual patterns of behaviour that may indicate problem gambling, and comply with anti-money laundering requirements.
Some of the data collected through strictly necessary and functional cookies supports these obligations directly. For example, session cookies are used to enforce session time limits and to preserve the state of responsible gambling tools such as deposit limits and session reminders that you have set within your account.
New Zealand is currently in a transition period regarding online casino regulation. The government has confirmed that a domestic licensing framework will commence on 1 December 2026, overseen by the Department of Internal Affairs. Until that regime is fully operative, offshore-licensed casinos serving New Zealand players remain lawful. Pink Casino’s cookie practices are aligned with both existing New Zealand privacy law and international gambling regulatory standards.
6. Third-Party Services and Cookies
Pink Casino integrates services from a number of external providers. Each of these providers may set their own cookies when you interact with their components on our site. The main third-party services currently active on pink-casino-nz.com are listed below.
Google Analytics. Used for aggregated traffic analysis. Google may process data on servers located outside New Zealand. Google’s privacy policy is available at https://policies.google.com/privacy.
Game Providers. Our games library includes titles from providers such as Evolution Gaming, Pragmatic Play, Play’n GO, NetEnt, Microgaming, PG Soft, Evoplay, BGaming, Ezugi, Spribe, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, Velipay, and 100HP Gaming. When you launch a game, the provider’s platform may set cookies to support game functionality, fairness auditing, and session continuity. These cookies are governed by each provider’s own privacy documentation.
Payment Processors. When you use Visa, Mastercard, Paysafecard, Neosurf, MiFinity, bank transfer, or cryptocurrency to deposit or withdraw funds, the relevant payment provider may set cookies on their hosted payment page. These are subject to the provider’s own cookie and privacy policies.
Live Chat Support. Our customer support chat tool may use a session cookie to maintain your conversation while you are on the site.
Pink Casino is not responsible for the content of third-party privacy or cookie policies, but we do select partners who maintain standards consistent with our own obligations under applicable law.
7. Cookie Retention Periods
Different cookies remain on your device for different lengths of time. The table below gives a general guide.
| Cookie Category | Typical Retention Period |
|---|---|
| Strictly Necessary | Session duration only, or up to 24 hours for login state |
| Functional | Up to 12 months |
| Performance / Analytics | Up to 24 months |
| Marketing / Targeting | Up to 24 months |
At the end of its retention period, a cookie expires automatically. You can also delete cookies manually at any time through your browser settings, as described in Section 8.
8. How to Manage Your Cookie Preferences
You have several options for controlling the cookies placed on your device.
Our Cookie Preference Centre. When you first visit pink-casino-nz.com, a banner allows you to accept all cookies, reject non-essential cookies, or customise your selection by category. You can return to this preference centre at any time by clicking the “Cookie Settings” link in the footer of any page.
Browser Settings. All major browsers allow you to view, block, or delete cookies through the settings menu. The process varies by browser; guidance for the most commonly used browsers is available at the following addresses:
- Google Chrome: https://support.google.com/chrome/answer/95647
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Apple Safari: https://support.apple.com/en-nz/guide/safari/sfri11471/mac
- Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge
Blocking all cookies will prevent some parts of pink-casino-nz.com from working correctly. In particular, you will not be able to log into your account or complete deposits if strictly necessary cookies are disabled.
Opt-Out Tools for Analytics. If you want to prevent Google Analytics from collecting data about your visits, you can install the Google Analytics Opt-Out Browser Add-On, available at https://tools.google.com/dlpage/gaoptout.
9. Your Rights Under the New Zealand Privacy Act 2020
The Privacy Act 2020 gives New Zealand residents specific rights regarding personal information collected about them. To the extent that cookies facilitate the collection of information that can be linked to you as an individual, these rights apply.
You have the right to ask Pink Casino what personal information we hold about you and to request a copy of that information. You also have the right to correct information that is inaccurate or misleading. In certain circumstances you may request that information be deleted, although we are required to retain some records to meet our licensing obligations.
Requests relating to your personal information can be submitted to support@pink-casino-nz.com. We will respond within 20 working days in line with the timeframes set out in the Privacy Act 2020.
If you believe that Pink Casino has interfered with your privacy, you have the right to complain to the Office of the Privacy Commissioner of New Zealand at https://www.privacy.org.nz/your-rights/making-a-complaint/.
10. Changes to This Policy
Cookie technology and the regulatory environment around it continue to develop. We review this policy on a regular basis and will update it when our practices change or when legal requirements make an update necessary. The most current version of this Cookie Policy is always available at https://pink-casino-nz.com/cookie-policy/.
If a change is material, we will notify registered players through an in-site notification or by email.
11. Contact
If you have questions about this Cookie Policy or about how Pink Casino handles your data more broadly, please get in touch.
Email: support@pink-casino-nz.com Phone: +64 9 889 4726 Post: Level 8, 139 Quay Street, Auckland 1010, New Zealand Website: https://pink-casino-nz.com/
Pink Casino is operated under UK Gambling Commission licence number 39198. Gambling is for adults aged 18 and over only. If you or someone you know needs support, the New Zealand Problem Gambling Foundation helpline is available 24 hours a day on 0800 664 262.